Question 1

Is Soma accessible on all devices?

Accepted Answer

Yes, Soma is accessible on a variety of devices including PC (Windows, macOS) and mobile devices (Android, iOS). Download here!

Question 2

How can my company open an office in Soma?

Accepted Answer

Contact us at contact@somaworld.com to set up your office in Soma!

Question 3

Can I host workshops, webinars, or events on the platform?

Accepted Answer

Yes, you can host various events like workshops, webinars, or company town halls at our 42 Convention Hall. Sign up here to host in Soma.

Question 4

How can I sign up and create an account?

Accepted Answer

Sign up for a Soma account by downloading Soma on mobile or PC and following the registration process. Visit www.somaworld.com to download and sign up now!

Question 5

Can I use SSO to register?

Accepted Answer

We offer the option to register using social accounts like Google and Apple for a streamlined registration process.

Question 6

How can I reset my password?

Accepted Answer

You can reset your password by clicking the “Forgot Password” link on the login page and following the instructions provided.

Question 7

How can I change my language preferences?

Accepted Answer

We provide various languages which can be changed in the settings. [Second icon from the top]

Question 8

Can I use Soma without my camera?

Accepted Answer

A camera device is required to log into Soma. As we are trying to replicate an offline office experience, we have created a “camera-on” environment to encourage face to face interaction. However, you can go into “Unavailable” mode which will turn your audio and camera feed off.

Question 9

How do I move around in Soma?

Accepted Answer

1. Use the arrow keys or WSAD to move forward, to move left and right. Press Shift to run. 2. If you’re using your mouse, hold Left Click to move forward. Hold Left and Right Click at the same time to run.  3. To stand up, press Space.  4. To have your mouse cursor show at all times, press ESC on your keyboard.

Question 10

How do I start a conversation?

Accepted Answer

Just like you would do in an offline setting, simply walk up to the person. In Soma, we call this “grouping.” As you get closer you will automatically get grouped. You can walk in and out of the group to disable and enable the grouping. A yellow bubble will appear on the floor to show who you are grouped with. Being grouped with other members allows you to see each other, hear others’ voices, as well as view content that is being shared on screen - all within the group only!

Question 11

Who can view my shared screen?

Accepted Answer

Only those who are grouped with you can view your shared screen. When sharing your screen in a meeting room, others outside of the meeting room cannot view what you are sharing.

Question 12

Is my audio and video being recorded?

Accepted Answer

No, Soma does not record any audio or video. We take our member’s privacy very seriously and we explain more in depth in our Privacy Policy.

FAQ